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Terms and Conditions

1. Introduction

Welcome to Rank Orbit (“Company”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) serve as a legal agreement between you and the Company and govern your access to and use of our website https://rankorbit.com (“Website”) and any associated services, applications, content, or tools made available through the Website (collectively, the “Services”).

By accessing or using our Website and Services, you confirm that you have read, understood, and agree to comply with these Terms. If you disagree with any part of these Terms, you must immediately stop using the Website and all related Services.

These Terms apply to all users, including but not limited to visitors, clients, agencies, freelancers, vendors, developers, and legal entities.

2. Services Provided

Overview of Services

Rank Orbit is a full-service digital agency committed to helping businesses grow through targeted, data-driven strategies. We offer SEO, PPC, social media, email automation, and content strategy. We design responsive websites, handle redesigns, offer development on platforms like WordPress and Shopify, and ensure performance, security, and accessibility. We build custom CRM systems, web apps, client portals, and complete software products with cloud deployment. We create brand identities, marketing materials, and engaging videos. We also manage online reputations with review monitoring, alerts, and CRM-integrated review generation tools. For the most current list of our service offerings, visit our Services page. 

3. Use of Website and Services

3.1 Eligibility Requirements

To use our website and services, you must:

  • Be at least 18 years of age or the legal age of majority in your jurisdiction
  • Have full legal capacity to enter into a binding contract
  • Use the Website and Services for lawful purposes only

If you are using our Services on behalf of a business or organization, you represent and warrant that you are authorized to act on behalf of that entity and that the entity agrees to be bound by these Terms.

3.2 Prohibited Uses

You may not:

  • Use the Website to conduct illegal or fraudulent activity
  • Access or tamper with any part of our system not intended for public access
  • Use bots, crawlers, scrapers, or automated methods to access data
  • Introduce viruses, ransomware, or other harmful code
  • Infringe on intellectual property or proprietary content
  • Harass, abuse, or defame other users or our staff

We reserve the right to investigate violations and cooperate with law enforcement when appropriate.

3.3 Account Security and Responsibility

If you create an account with us:

  • You are responsible for maintaining the confidentiality of your login credentials
  • You agree to notify us immediately if your account has been compromised
  • We are not liable for losses resulting from unauthorized account access unless caused by our negligence

4. Intellectual Property Rights

4.1 Ownership

All content found on our Website, including but not limited to text, graphics, images, videos, audio, icons, interfaces, scripts, code, and software, is owned or licensed by Rank Orbit and is protected by international copyright, trademark, and intellectual property laws. 

4.2 Use of Content

You are granted a limited, revocable, and non-transferable license to access and use the Website and Services for personal or internal business purposes only.

You may not:

  • Copy, reproduce, republish, distribute, or transmit any part of the Website
  • Modify or reverse-engineer any component of the Website
  • Use our content for commercial purposes without prior written approval

5. Client Agreements

5.1 Service Engagement

Before we commence any service, you will receive a custom agreement detailing:

  • Scope of work and deliverables
  • Timelines and deadlines
  • Payment terms and schedule
  • Client responsibilities, such as content provision
  • Approval and revision policies
  • Ownership and rights to final deliverables

Work will only begin once the agreement is signed by both parties.

6. Payments and Billing

6.1 Fees

All prices and fees for services will be clearly outlined in your proposal or agreement.

Fees may be charged as follows:

  • Flat rates for individual services
  • Hourly rates
  • Retainers for ongoing work
  • Milestone-based payments

6.2 Invoices and Payments

Invoices will be issued according to your agreement and are payable by credit card, ACH, or other approved methods. Late payments may incur interest or service suspension. 

6.3 Billing, Renewal & Transfer Policy

Further details regarding domain, hosting, and service transitions are available in our Billing, Renewal & Transfer Policy.

https://rankorbit.com/renewaltransferpolicy/

7. Confidentiality

Both parties agree to protect confidential and proprietary information shared during the engagement. This includes business data, login credentials, marketing strategies, unpublished assets, client lists, and non-public technologies.

Confidentiality obligations remain in effect even after the project or engagement ends.

8. Privacy Policy

Your use of the Website and Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.

By using our Services, you:

  • Consent to such processing
  • Confirm that all data provided is accurate and lawful

9. Limitation of Liability

To the maximum extent allowed by law, Rank Orbit is not liable for:

  • Loss of data, revenue, business, or goodwill
  • Indirect, incidental, or consequential damages
  • Third-party platform outages or delays
  • Issues caused by your misuse or misconfiguration

Our liability is limited to the amount you paid for services within six months before the issue occurred.

10. Indemnification

You agree to indemnify and hold harmless Rank Orbit, its officers, employees, agents, and partners from any claims, losses, or damages, including legal fees, resulting from:

  • Your use of the Services
  • Your violation of these Terms
  • Your infringement of third-party rights
  • Any unlawful activity carried out through your account

11. Suspension or Termination

We reserve the right to suspend, restrict, or permanently terminate your access to our services for reasons including.

  • Breach of these Terms
  • Non-payment of fees
  • Harmful or unlawful behavior
  • Interference with our operations

You remain responsible for payment of any outstanding amounts due at the time of termination.

12. Third-Party Services and External Links

Our website may contain links or integrations with third-party websites, tools, or services. These are provided for your convenience, and we do not endorse or assume responsibility for their content, policies, or functionality.

Use of any third-party service is at your own risk and subject to the terms of those services.

13. Dispute Resolution

In the event of any dispute, claim, or disagreement arising out of or relating to these Terms or any Services provided, the party raising the dispute must first submit a written notice to the other party at least fifteen (15) days prior to initiating any formal action, clearly describing the nature of the dispute.

Both parties agree to work in good faith to resolve the dispute within this 15-day notice period.

If the dispute remains unresolved after the 15-day period has passed, either party may then proceed with formal action or pursue any remedies available to them.

14. Cancellation of Service

At Rank Orbit, we prioritize customer satisfaction and flexibility. Therefore, you are welcome to cancel any of our services at any time, including service contracts. When you cancel, we will provide the necessary information, such as login credentials, based on your requirements. We also ensure that customer information and any shared data remain protected throughout the cancellation process.

To ensure a smooth cancellation process, clients must notify us of their intention to cancel at least one week before the renewal date. If a cancellation request is made on or after the payment due date, the client will be charged for the current billing cycle.

Additionally, if a client violates the Terms of Service, Rank Orbit reserves the right to cancel the service. This allows us to maintain the quality and standards of our services.

15. Refund Policy

Due to the specific nature of our services, all digital services provided by Rank Orbit are non-refundable. Our digital service projects require extensive resources, significant time, and internal costs. Therefore, once a payment or deposit has been made, it is non-refundable.

Clients may request to stop ongoing work at any time; however, no refunds will be provided for work that is already completed or currently in progress. Projects will remain active and ongoing unless we receive prior written notice through email regarding cancellation of services. Any payments that are automatically processed for ongoing projects are also non-refundable.

If you have signed up for our services but have not used them, you are still required to complete the payment as agreed. Unless explicitly stated or promised otherwise, Rank Orbit does not issue refunds for any services provided. This policy helps us maintain transparency and continue delivering reliable services and support to our clients.

By following these guidelines, we aim to keep our process fair and clear while ensuring that clients understand the terms of our services.

16. Modifications and Updates

We reserve the right to update, change, or replace these Terms at any time. Updates will be posted on this page with the revised date. Continued use of the Website after changes means you accept the updated Terms.

17. Contact Us

If you have any questions about these Terms, please contact us:

Email: info@rankorbit.com
Phone: (559) 220-9996
Address: 1187 N Willow Ave #103-812, Clovis, CA 93611

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.